Privacy Policy
Effective Date: 15-02-2026
Company Name: NAK SATRA VENTURES (OPC) PVT LTD
Email: info@naksatra.co
At NAK SATRA VENTURES (OPC) PVT LTD, we respect your privacy and are committed to protecting your personal information. This privacy explains how we collect, use and safeguard your data when you visit our website or purchase our products, including gold & silver jewels, natural skincare and natural tea, food and spices.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via Razorpay – we do not store card details)
- Order history
- IP address and browser information
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Prevent fraud and ensure secure transactions
3. Payment Security
All payments are processed securely through Razorpay. We do not store your credit/debit card or banking information on our servers.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
- Payment gateways (Razorpay)
- Shipping partners
- Legal authorities if required by law
5. Cookies
We use cookies to enhance your browsing experience and improve website functionality.
6. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
To request changes, email: info@naksatra.co
8. Updates to This Policy
We may update this policy at any time. Changes will be posted on this page.